Customer Portal

A perfect tool for repair depots that does a lot of mail-in repairs or repair stores that work with insurance companies, schools and more and need an ability for these customers to create repair tickets, add notes, view communication log or even make payment against these invoices.

Customer Portal Features

You can create unlimited profiles for 3rd party customers with a username and password so they can keep track of repairs. You can also share a unique profile link with customers so they can quickly access portal without having them to enter username and password.

While creating a repair ticket a customer can select repair center location where he wants to ship the device. By default vendor details are displayed however he can also choose to enter their customer information.

While creating a repair ticket a customer can add multiple device details, add notes, agree to terms and conditions and print shipping slip for the repair ticket.

A customers can also view open invoices and make payment via PayPal

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