Payments & Warranty
365 Day Warranty (12 Months)
We use high quality parts made to the original specification see our (Quality Assurance) and these come with a 12 month warranty. If you wish to only have original manufacturer parts fitted, we recommend that you contact the respective manufacturer directly as they may have repair services available. Any repair work completed by us (or any other third part repair centre) may invalidate your manufacturer warranty. Any pre-existing accidental damage to your device is likely to invalidate any existing manufacturer warranty with the manufacturer.
If our liquid damage service is selected, this fee is non-refundable. This service is not a repair, but a cleaning and diagnostics service only.
The 12 Month Warranty does not apply if the device has been subject to further accidental damage post-repair. For clarification, the definition for accidental damage includes (but is not limited to) cracked screens, dented frame’s and any other form of drop or impact.
Where repair is to be carried out under a relevant guarantee or warranty, we may ask you to provide sufficient proof of any guarantee or warranty.
If the nature of the repair falls outside the terms of your warranty or guarantee, then you may incur a charge for the repair under the terms as set in terms we will endeavour to notify you of any such charge prior to undertaking any work.
Additional terms for chargeable repairs
If the repair to your Equipment is not covered by a guarantee or warranty or the nature of the repair is beyond any terms of your guarantee or warranty we will charge you for the repair in accordance with the terms of this Agreement.
The cost of repair will be calculated where possible in accordance with our standard charges as published from time to time.
If we are unable to repair your Equipment, no fault is found on your Equipment or decide not to go ahead with any repairs; we will return your Equipment to you un-repaired.
We may keep your Equipment until all charges payable have been paid. [We may also charge an additional fee for storage of your Equipment.
We accept all major credit visa debit cards through PayPal we also accept same day bank transfer payments known as faster payments.